Privacy Statement

We may collect Information about your video viewing and you may choose to voluntarily submit certain other information to us through other interactions such as inquiries about Arrow’s offerings, support programs, and other common business interactions that may be conducted via this site. By default, however, we collect and store only the information you’ve submitted upon registration, as well as video viewing data that includes what was viewed and the durations of your viewings. e solely responsible for your information instances where we have not collected such information or requested that you submit such information to us but which is presented to us by other business related interactions that may arise or be transmitted via the Web site.

We may also collect other common information automatically, such as IP address; device type, browser type; operating system characteristics; information regarding network connected hardware (e.g., computer or mobile device). To the extent that such Usage Information is Personal Information under applicable law or is combined with Personal Information, we will treat that information as Personal Information under this Privacy Policy. We store this information in log files that are until no longer relevant or useful in aiding the business relationship between Arrow and our resellers. Our use of this information supports our business mission by enabling us to understand which video based information is being consumed and the durations of viewings which are legitimate interests in supporting our relationship and our service to the resellers we serve. We may use this information for the following purposes:

Rights of the Data Subject

As data subject you have the following rights in accordance to the General Data Protection Regulation (GDPR) as far as the respective legal requirements are met:

Access: You have the right to obtain information about your personal data processed by us.

Rectification: You can obtain the rectification of inaccurate personal data concerning you. Furthermore you can obtain the completion of incomplete personal data.

Erasure: In specific cases you can obtain the erasure of your personal data.

Restriction of processing: In specific cases you can obtain restriction of processing of your personal data.

Data portability: If you provided data to us based on a contract or your consent you can demand that you receive the provided data in a structured, commonly used and machine-readable format or that we transmit the data directly to another controller.


Right to object

Individual right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Art. 6 sec. 1, including profiling based on those provisions. We will then no longer process the personal data for those purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims.

Right to object to processing for direct marketing purposes

In some cases we process your data for direct marketing. You have the right to object to the processing of your personal data for those purposes at any time. This applies to profiling as far as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, your personal data will not be processed for those purposes any longer.


Withdrawal of consent: If you gave your consent to the processing of your personal data you can withdraw your consent at any time with future effect. The lawfulness of the processing of your personal data until your withdrawal will not be affected.

Enforcements of your rights: To exercise the aforementioned rights please contact Kathleen Reynolds at +1 (415) 467-0865 ext 314 and leave a message, or via mail at 101A Hickey Boulevard, #481, South San Francisco, California, 94080. When doing so please make sure an unambiguous identification of yourself is possible.

Right of appeal: You have the right to lodge a complaint with a data protection supervisory authority, particularly one in the member state of your habitual residence, work place or the place of the suspected violation, if you are of the view that the processing of your personal data is unlawful.

Use of Cookies

Cookies are small text files generated by a web server, sent to a web browser and stored on your computer during your online visit.

This web site uses cookies to make the usage of our website more user friendly, increasing the likelihood that users from reseller organizations will return on a regular basis to educate themselves on the technology products that they purchase through Arrow ECS.

This site uses cookies in two ways: 1. Cookies maintain your logged in status to enable you to navigate from page to page within the site without triggering or prompting a re-login. 2. Cookies enable you to login more easily and have quick and easy access to the valuable information provided within this gated online environment.

Our use of cookies supports our business mission by providing us with limited user information; therefore, we process cookie data on legitimate interests.

This web site does not utilize third-party cookies that would enable any third party to track or monitor any of your online browsing or other activities.

If you do not want cookies to be used, you can prevent the storage of cookies on your device with respective configurations of your internet browser. Please bear in mind that the functionality and the range und functions could be restricted once you disallow cookies.

If this Cookie Policy changes, the revised policy will be posted on this site. This Cookie Policy was last updated July 2018.

Our cookies

Cookie namePurpose
loginHolds the logged-in user's information so users do not have to login on each page
okCookieHolds the user’s agreement to "cookie notification" to use the site.
sessioncodeHolds the session code for the videos on the site that are available for the user to view.

The controller responsible for the data processing is:

Demos on Demand
101A Hickey Boulevard, #481
South San Francisco, CA 94080
+1 (415) 467-0865
support@demosondemand.com

You may contact our data protection officer as follows:

Philip Alape
Demos on Demand
101A Hickey Boulevard, #481
South San Francisco, CA 94080
+1 (415) 467-0865
support@demosondemand.com